Privacy Policy

Last Updated: August 1, 2025

Welcome to https://www.autofan.ge ("we," "us," or "our"). We operate a website offering auto parts sales, car rentals, and a car marketplace. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us through our contact or about pages, including when you register, log in, add items to your basket, or make payments. Your privacy is important to us, and we are committed to safeguarding your personal information in accordance with applicable laws.

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our website.

Information You Provide

  • Account Information: When you register or log in, we collect your name, email address, password, and optionally your phone number or address.

  • Transaction Information: When you purchase auto parts, rent a car, or list a car for sale, we collect details such as your billing address, payment method details (e.g., credit/debit card number, processed securely via our payment provider), and order details.

  • Contact Information: If you contact us via our contact page or forms, we collect your name, email, and any information you include in your message.

  • User Content: If you list a car for sale or provide reviews, we collect the information you submit, such as car details, descriptions, or images.

  • Other Information: Any additional information you voluntarily provide, such as preferences or feedback.

  • Information Automatically Collected

  • Usage Data: We collect information about your interactions with our website, such as pages visited, items added to your basket, and time spent on the site.

  • Device Information: We collect details about your device, including IP address, browser type, operating system, and device identifiers.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your preferences, enhance your experience, and analyze website usage. You can manage cookie preferences through your browser settings.

  • 2. How We Use Your Information

    We use your information to provide, improve, and secure our services, including:

  • Service Delivery: To securely process payments for auto parts or services through our trusted third-party payment providers.

  • Payment Processing: To securely process payments for auto parts or services through our trusted third-party payment providers.

  • Communication: To respond to your inquiries, send order confirmations, or provide updates about our services.

  • Personalization: To tailor your experience, such as recommending auto parts or cars based on your browsing or purchase history.

  • Analytics and Improvement: To analyze website usage, improve functionality, and enhance user experience.

  • Security: To detect and prevent fraud, unauthorized access, or other illegal activities.

  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

  • 3. How We Share Your Information

    We do not sell your personal information. We may share your information in the following cases:

  • Service Providers: With trusted third parties who assist us in operating our website, such as payment processors, hosting providers, or analytics services. These providers are contractually obligated to protect your data.

  • Payment Processing: When you make a payment, your payment details are securely shared with our payment provider to process the transaction. We do not store your full payment card details.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.

  • Legal Requirements: If required by law, regulation, or legal process (e.g., court order), we may disclose your information to authorities.

  • Marketplace Transactions: If you buy or sell a car, we may share necessary information (e.g., contact details) with the other party to facilitate the transaction.

  • 4. Payment Information Security

    We take the security of your payment information seriously. All payment transactions are processed through a secure, encrypted connection using industry-standard protocols (e.g., SSL/TLS). Our third-party payment processors comply with Payment Card Industry Data Security Standards (PCI DSS). We do not store your full credit or debit card details on our servers; only limited, necessary information (e.g., last four digits of your card) is retained for transaction records.

    5. Your Choices

  • Account Information: You can update or delete your account information by logging into your account or contacting us.

  • Cookies: You can disable cookies through your browser settings, but this may affect website functionality.

  • Marketing Communications: You can opt out of promotional emails by clicking the "unsubscribe" link in our emails or contacting us.

  • Data Access: You may request access to, correction of, or deletion of your personal information, subject to legal requirements.

  • 6. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to provide services, comply with legal obligations, or resolve disputes. For example, transaction records may be kept for accounting or legal purposes as required by law.

    7. Data Security

    We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These include encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

    8. International Data Tranfer

    If you are located outside Georgia, your information may be transferred to and processed in [Your Country or another country where our servers or service providers are located]. We ensure that any transfers comply with applicable data protection laws.

    9. Third-Party Links

    Our website may contain links to third-party websites (e.g., payment processors or partner sites). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

    10. Children's Privacy

    Our services are not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website or via email. The "Last Updated" date indicates when changes were made.

    12. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

    Email: info@autofan.ge

    Address: Rustavi

    Phone: (+995) 514 03 01 01

    We will respond to your inquiries promptly and in accordance with applicable laws.

    Thank you for trusting https://www.autofan.ge with your personal information.